The KPI That Matters Most
Your guide to designing a profitable customer experience.
Join Strategex for a webinar, Improve CX Using 80/20 on Wednesday, June 23rd.
Strategex's 80/20 and Customer Experience Experts, David Bemoras and Sharon Kottke will share how 80/20 methodology is used to design and deliver a profitable CX. They will outline the common CX failures that erode revenue and profits, and how to correct them. Plus, they will reveal actionable strategies that improve loyalty, growth, and the bottom line.
During this 1-hour webinar, attendees will gain an understanding of 80/20 and how it's changing the CX game for major B2B manufacturers.
- How to prevent/correct common CX failures
- How to deliver a superior customer experience in the B2B space
- How to dramatically improve profitable revenue growth
- Where and how to focus resources and effort to build stronger, “stickier” customer relationships
- How to prevent attrition with critical customers
- How to monetize the “trapped profit potential” in your customer portfolio
Space is limited. Join us on Wednesday, June 23rd at 1pm, Central/2pm, Eastern.
Can’t make the webinar? Just register and we’ll shoot you a recording.
Have an 80/20, CX, strategy, manufacturing, or leadership question you'd like addressed? Submit it to us!