Jumpstart value creation by effectively responding to the needs of your highest-value customers.
Strategex presents a recording of our webinar presentation, Accelerate Portfolio Company Value Creation with Customer Insights.
Strategex Vice Presidents, Anthony Bahr and Kay Cruse demonstrate how two customer insight tools – 80/20 Segmentation and Voice of the Customer research – can be used together. Discover how to sustain topline growth, simplify businesses, and dramatically improve margins.
The majority of portfolio company value creation is attributed to topline growth. Yet topline growth strategies often take a back seat to operational improvements in many portfolio company value creation playbooks.
Our experts cover segmenting your customers by profitability, using business tools to fuel value creation, analyzing and implementing Net Promoter Score (NPS), assessing the Customer Experience (CX), and more.
This webinar was produced in partnership with The Association for Corporate Growth (ACG).