TRANSFORMATION
We partner with you to transform business and set the foundation for operational excellence. We explore issues that impact your growth and make actionable recommendations based on understanding market-driven behavior.
You will work with 80/20 Experts—not typical consultants. Our team is comprised of the best 80/20 talent in the world who have decades of experience running 80/20 across multiple environments. It's not a cookie-cutter playbook or theory. It's practical expertise, training, and strategic action that yields continued results.
The key to success is your unfettered commitment to the process using 80/20 principles. We provide strategic improvements and our work is only finished when we've transferred our skillset to your team and we've tracked results.
Perform the Fast First Step in 80/20
"The essence of strategy is choosing what not to do." - Michael Porter, Harvard Business School
80/20 methodology is the key to success for many top-performing Fortune 1000 companies. The 80/20 principle permeates business: 20% of customers, and 20% of products, generate 80% of revenue. We have this play out thousands of times. In fact, we routinely find the top 20% of customers are not only responsible for 80% of revenue, but the entire bottom half of the customer base often generates just 4% of revenue.
Profitability skews even more when businesses invest equal amounts of attention and dollars on all customers and operations, regardless of their earnings contributions. The result is the top 20% of customers often produce more than 150% of profits, according to our analysis. Everything else is a drain on resources.
If you’re going to spend time on something, spend it on what matters most. We will show you how.
Our work doesn't culminate in a report and high-level strategy. It culminates in an action plan based on sustainable profitability. We help companies improve product and customer portfolios, segmentation, pricing, and all mission-critical aspects of the business. We are not in the business of creating and developing data; we are in the business of exploring issues that have a strategic impact on your growth.
Our work is successful because it's hands-on. Our consultants work with your teams to execute custom work streams. Every engagement is different, but we work hand-in-hand with your cross-functional teams to reduce overhead, eliminate complexity, and invest in profitable growth.
Unlike traditional consultants, we guide our clients to self-sufficiency. We transfer our 80/20 knowledge and skillsets to your team. We provide the tools and strategies that increase profitability, customer satisfaction, and profitable market share.
Understanding the principle that 80% of results come from 20% of causes (the "critical few") barely scratches the surface of our methodology. Being able to analyze your company through that lens is also just the tip of the iceberg. Real 80/20 execution incorporates a system of strategies, tools, and processes that allow teams to proactively work toward optimizing their defined critical few.
Our toolset goes beyond the 80/20 rule. Essential tools and methods include quadrant and quartile analysis, Key Ratio trend analysis, customer line simplification, Zero Up exercises, target selling, strategic customer programs, and so much more. We go beyond the Pareto principle; we teach a holistic and actionable system.
All our experts have led major organizations; they understand urgency. So, we provide 24/7/365 access to our dedicated team.
Get an 80/20 Assessment
Related Content
Strategex Customer Experience (CX) focuses on creating long-term customer success. We do things differently. We're driven by your profitable market share growth (keyword=profitable). And, our programs make delivering CX the obsession of your entire organization - not just the function of one department.
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A simple process delivered by seasoned 80/20 business leaders.
(Caution: Don't try this alone)
Analysis & Assessment
–The foundation of 80/20. We will perform in-depth data analysis, tour your facility, conduct a customer insights study, map out the sales and operations cycle, and perform interviews of key stakeholders.
Kickoff & Training
+Thorough training sessions to educate and align your team. Attendees will be equipped with an understanding of 80/20 theory and a complete blueprint of its execution.
Our in-depth training sessions include:
Execution
+We work with you and your team to implement your strategic plan in monthly phases. Every month, we work with crossfunctional workstream teams to:
Transition
+After we’ve tracked continued measurable results, the client will own the process. During the transition, we will continue to provide direction and 24/7/365 support.
The foundation of 80/20. We will perform in-depth data analysis, tour your facility, conduct a customer insights study, map out the sales and operations cycle, and perform interviews of key stakeholders.
Thorough training sessions to educate and align your team. Attendees will be equipped with an understanding of 80/20 theory and a complete blueprint of its execution.
Our in-depth training sessions include:
We work with you and your team to implement your strategic plan in monthly phases. Every month, we work with crossfunctional workstream teams to:
After we’ve tracked continued measurable results, the client will own the process. During the transition, we will continue to provide direction and 24/7/365 support.
Top leaders use Strategex. We're the 80/20 team behind the 80/20 leader.
Here's what they have to say.
“At this point, I cannot live without Strategex. I have brought Strategex into every business I’ve led. The results are always transformative.”
“When Strategex presented their first data analysis, it was eye-opening. At the end, we saw quantifiable improvements and have a more engaged organization.”
“It’s transformational. When we started with Strategex, we were barely growing. After 80/20, we grew 2 points above our market — I don’t think we’d have taken the same path if we hadn’t embraced the work.”
“We’re consultant adverse and Strategex didn’t feel like a consultant. It felt like you were in the cockpit with us instead of someone on the outside.”
“Strategex’s work was eye-opening. It showed us that we really had our work cut out for us. We used the reports to work with our teams to improve.”
Our seasoned experts aren't theoreticians, lecturers, or workshop leaders.
They have track records of earnings and profitability growth in once-stagnant businesses. We take pride in the fact that we're not typical consultants. Our team is comprised of the best 80/20 talent in the world who have decades of experience leading 80/20 across multiple businesses. They provide focused, detailed, and custom-tailored strategies to businesses that seek aggressive, profitable, and sustainable growth.
Meet the Experts
Why Invest in 80/20 Profit & Growth?
We've got three hundred billion reasons why (we've delivered over 300 billion dollars in continued operating income improvement and counting). When a company commits to 80/20, it works 100% of the time. In fact, we can guarantee a 10x ROI, but most clients see 25x.
We will be your partners in this business transformation – it must be a true partnership with mutual trust, respect, and willingness to grow. While every engagement is unique, we bring a high standard of objectives and expected results to every client.
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Develop a Strong 80/20 Foundation Across the Organization
Lower The Cost Base & Pivot to Growth
Steadily Increase Net Income as a Percent of Sales
Increase Support for Key Value Drivers
Transfer 80/20 Knowledge & Skillsets
Increase ROI, ROA, Key Ratio, and Free Cash Flow
A Few Clients
The bulk of our work is confidential. But, we have plenty of evangelists. When you need a referral, just ask.
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Learn from the best. Watch a recent session.
Strategex's Joe Hahn (an 80/20 legend) presents Challenge as Opportunity: Using Disruption As Fuel for Growth to the he National Electrical Manufacturers Association Board of Governors.
Strategex is the premier 80/20 Profit & Growth consultancy. We help B2B companies achieve profitable market share growth.
More Thought Leadership
The 80/20 Profit & Growth team loves to educate people - individually or in groups - about our methodology and toolkit. If you're ready to explore more, we'd love to teach you. We can show you impactful tools and techniques that have immediate value. Or, you can book us as guest speakers for your next event. We're happy to present to small teams and large audiences.
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Contact us to see how we can help your business today.
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