
“When Strategex presented their first data analysis, it was eye-opening. At the end, we saw quantifiable improvements and have a more engaged organization.”
Strategex clients rave about us. Here's what some of them have to say.
Build & Strengthen Top Accounts
We study your top accounts to inform a strategy that extends beyond sales and service to every aspect of the organization.
Our work uncovers insights that drive profits, loyalty, customer success, and increase the value of your brand.
Net Promoter Score (NPS) & loyalty
Competitor intelligence & benchmarking
Brand perceptions
Wallet share
Innovation opportunities
Future outlook
Strategex has assembled a team of world-class business leaders, analysts, and researchers. Our talent includes experts who were active in the genesis of 80/20 as a foundation for operational excellence, disruptors of due diligence, and strategists who have practiced customer experience since before it was coined "customer experience."
Our Customer Insights work delivers value on its own but unlocks exponential value in Customer Experience strategy when used as part of our complete process. Strategex's CX is holistic, data-driven, and makes a measurable difference.
We focus efforts on the most profitable customers so our clients can be rewarded with more profits. We study your top accounts to inform a strategy that extends beyond sales and service to every aspect of the organization.
But we don't just measure where you are today. Our strategies seek to define where you will be tomorrow. It's not just about tracking NPS or wallet share – it's about optimizing your entire business to change those metrics. Ultimately, we give you the CX strategy that drives profitable market share growth.
WE SPECIALIZE IN SERVING B2B MANUFACTURERS.
We work with some of the largest business-to-business companies in the world, some leading private equity firms, and some emerging small businesses.
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