Strategex Fundamental #17: Pay Attention to the Details

Missing just one detail can have an enormous impact on a project. Be a fanatic about accuracy and precision. The goal is get things right, not simply to get them done. Double-check your work. Get details right the first time.

Fundamental #17 is an important factor in everything people do. From young children in school to adults in the workplace “Paying Attention to the Details” is a difference-maker. As obvious as this may seem, it is interesting to see how often details are missed.

In the fast-paced world we live in today there is incredible pressure to get things done quickly. Expectations for response time and getting work done have accelerated to the point of being almost instant. This makes it more difficult to get the details right, yet we must make every effort to do so the first time, every time. Our clients deserve this, and we owe it to them. This is what differentiates us from other consulting firms. Strategex recognizes this – it is no accident that it is one of our fundamentals.

But “Paying Attention to the Details” goes beyond getting things right the first time. Here are a few quotes (paraphrased) that illustrate what I mean.

• “There are no little things, there are just things that matter. Pay attention to the details that matter.”
• “People often show their true colors unintentionally – Pay attention!”
• “Pay attention to details. The most important things are often overlooked in the search for things greater than the obvious.”
• “The difference between something good and something great is attention to detail.”

By paying attention to details in working with our clients, we get to know their business, learn their language, develop relationships with their key people, and often uncover facts and situations that they themselves were not recognizing as important. This enables us to deliver value in ways that they did not even imagine.

A good number of clients have commented that, based on their experience, Strategex is unlike any other consulting firm. This is due to our hands-on approach to working with them through implementation over a period of time and teaching them how to carry on into the future. The way we get to know their business and dig into the details leads to new opportunities and improved profitability.

All the Strategex Fundamentals are powerful and make us who we are as an organization, but #17 stands out as making a difference in the client’s eyes. Keep up the good work and always remember to “Pay Attention to the Details.”