
Supply Chain: The Key to Customer Success
Learn about current customer trends in manufacturing and the top drivers of excellent customer experience during our webinar with The Manufacturers Alliance.
Strategex and the Manufacturers Alliance presented a webinar, The Secret to Customer Success for Manufacturers. Watch the recording.
While it is more challenging than in the past, customer success and profitable growth are achievable amid current conditions. Manufacturers must learn to deliver an exceptional customer experience despite supply chain disruption, tariffs, and labor shortages.
Each year, Strategex interviews thousands of manufacturing customers, and customers tell us everything: What they think, what they feel, and their impulses. In this webinar, Strategex reveals manufacturing customers’ needs, pain points, and the emotional drivers of their behaviors. Plus, they provide strategies to enhance customer experience, gain loyalty and wallet share, and prevent churn.
In this one-hour webinar, Strategex's Experts, Sharon Kottke and David Bemoras share key takeaways including:
Have a CX, 80/20, strategy, manufacturing, sales, or leadership question you'd like addressed? Ask us!
Average ROI
25X
Our clients typically see a 25x ROI.
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Strategex Customer Experience (CX) focuses on creating long-term customer success. We do things differently. We're driven by your profitable market share growth (keyword=profitable). And, our programs make delivering CX the obsession of your entire organization - not just the function of one department.
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