
John Barrett
Vice President
Meet JohnArtificial intelligence-powered market sizing can misrepresent actual market realities, often producing vastly inflated or inaccurate estimates. The most effective approach is one that integrates AI’s computational strengths with human expertise.
The board’s eyes light up. Investment flows. Strategic decisions get made.
Then reality hits. The actual market? $1.98 billion.
This isn't a hypothetical disaster; it's what happened when we put three leading artificial intelligence (AI) platforms head-to-head against human expertise in a market sizing challenge. The results were both fascinating and sobering.
At Strategex, we've been watching the AI revolution transform business intelligence with equal parts excitement and skepticism. Everyone's talking about AI's game-changing potential for market analysis, data processing, and strategic insights. But we wanted to know: can AI replace human expertise when it comes to the art and science of market sizing?
We took five recent consulting projects with real clients, real markets, and real stakes. We ran them through three top-tier AI platforms: Gemini Pro, Unchained GPT, and AlphaSense. Each platform received identical prompts and was tasked with conducting market sizing using the industry-standard TAM/SAM/SOM framework.
The question wasn't whether AI could help with market research. We already knew it could. The question was whether it could replace the strategic thinking that separates good consulting from great consulting.
Before we get to the failures, let's give credit where it's due. AI impressed us in three crucial areas:
These capabilities make AI a force multiplier for the data collection phase. But as we dug deeper into the analysis, the cracks began to show.
The further we moved from broad market overviews to client-specific insights, the more apparent AI's limitations became. And nowhere was this more obvious than in the numbers themselves.
The following table illustrates how AI’s Total Addressable Market (TAM) estimates were often inconsistent or overstated.
AI calculated average software fees and multiplied by total merchant count, ignoring the reality that Amazon pays vastly different rates than Mom's Craft Corner. This basic misunderstanding of market dynamics led to estimates that were off by over $30 billion.
AI’s most significant weakness was its struggle with narrow, specialty markets. For our Niche Packaging project, AI consistently returned a broad estimate for the general food packaging market. No matter how we refined our prompts, AI kept returning broad food packaging market estimates. It required repeated human intervention and clarification to narrow the scope; still, it simply couldn't grasp that our client operated in a highly specialized subset. It's like asking for the market size of artisanal cheese and getting back the entire dairy industry.
If TAM discrepancies were concerning, the Serviceable Obtainable Market (SOM) estimates were downright alarming. The following table shows how AI's Serviceable Obtainable Market (SOM) estimates consistently failed to align with the client’s actual capabilities, demonstrating its inability to connect market data to a specific company’s reality. In most cases, AI significantly underestimated the SOM, actual capabilities, and willingness to invest.
AI couldn't factor in our e-commerce client's proprietary technology, established partnerships, or superior go-to-market strategy. Instead, it assumed average capabilities and conservative growth. It completely missed the strategic opportunities that made the engagement valuable in the first place.
AI models could not incorporate the vital context of a client’s unique strengths, go-to-market strategy, or competitive positioning. As the table shows, for E-Commerce Software and Confectionery, AI’s SOM was less than a quarter of our calculated value. For Niche Packaging, the AI’s highest estimate was nearly nine times greater than the realistic SOM we identified. These disparities underscore AI’s inability to connect generalized market data to a specific company’s reality.
The additional weakness of AI, as highlighted by the estimates of SOM, is the inability to incorporate client capabilities or unique market position. Our experiment revealed four critical areas where human expertise remains irreplaceable:
Market Definition Mastery: While AI drowns in data, experienced consultants know exactly which data matters. We precisely define the market from the outset, ensuring that the TAM, SAM, and SOM are relevant to the client’s specific needs and not a generic, oversimplified estimate
Assumption Archaeology: We don't just accept data sources; we dig into them. When AI cited a market research report, we tracked down the methodology, questioned the sample size, and adjusted for known biases. AI takes sources at face value; we take them with healthy skepticism.
Strategic Translation: Numbers don't exist in a vacuum. Our consultants connect market size to competitive dynamics, client capabilities, and growth strategies. AI sees $357 million as a number; we see it as the difference between a small acquisition and a transformational market opportunity.
Methodological Agility: When top-down data is scarce, smart market researchers pivot to a bottom-up analysis. We conduct expert interviews, analyze channel-specific trends, and build new models. AI hits a wall; humans find another way.
Our experiment definitively answered the question: Can AI replace human expertise in strategic market analysis?
Not even close.
But that's not the right question anyway. The right question is: How can AI amplify human expertise to deliver better, faster insights?
The answer is hybrid intelligence—combining AI's computational power with human strategic thinking. AI is transforming consulting, but it's not replacing consultants. It's making the best ones even better.
The future belongs to firms that master this hybrid approach—leveraging AI's speed while preserving the strategic judgment that turns data into decisions. Ultimately, businesses don't succeed based on market size estimates. They succeed based on the strategic insights that guide their next move.
And that's still very much a human game.
AI Mistakes
17x
When we compared AI's results to our own, AI was off by as much as 17x.
With 55+ years of combined market research experience under their belts, Margaret and John had teamed up to bring you insight on AI in market sizing.
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