In-Depth Interviews vs. Web Surveys
Which methodology is right for your Voice of the Customer program? In-depth interviews or web...
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Finding the Right Price
“Value delivered for the price” is the better way of thinking about what your product should...
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Beyond Borders: Mastering Cultural Nuances for Global Success
Global businesses face diverse cultural landscapes that shape every aspect of business...
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Not Your Parents’ VOC: Engaging Millennials in Customer Insights
Millennials are reshaping the business landscape as significant decision-makers in B2B and B2C...
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Navigating the Green Shift: No Quick Fixes For Sustainable Packaging Solutions
Packaging companies must overcome the challenge of aligning environmental objectives with...
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WATCH NOW: Building Customer-Centric Growth Strategies - A Webinar with The American Marketing Association
In an American Marketing Association first, Strategex presents "Building Customer-Centric Growth...
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The Challenge of Attracting and Retaining the Best Workforce
Only 31% of workers in the US feel engaged at work. Meanwhile, the national labor shortage isn't...
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Five Questions to Improve a Manufacturing Account Manager's Performance
Kay Cruse reveals the five questions that every Strategic Account Manager should ask at their next...
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Inflation's Pressure
How does inflationary pressure affect manufacturers? If your prices are too low, you risk losing...
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Recession Strategy, Part II
Part II of a series...
An interview with business leaders who prevailed...
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Recession Strategy, Part I
Don't panic; we've got you...An interview with business leaders who...
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The Evolution of Customer Service to Customer Success
Customer success doesn’t come easily. But customer success can be achieved with alignment, focus,...
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Meet The Experts
Great work begins with great talent. Our experts have an average of more than 30 years of experience in successful leadership. They've grown multi-million dollar organizations. They've worked in nearly every industry from industrial manufacturing to consumer goods to software-as-a-service, and beyond. Now, they're ready to guide you to transformative results.