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Insights

The KPI That Matters Most

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The Hierarchy of Customer Needs, Explained

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Insights to Ignite Winning Strategies.

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NPS: Stop Doing It Wrong

Understanding the Net Promoter Score (NPS) and how it is incorrectly being used to support B2B M&...
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The Fastest Way to Earn Your Earnout

Structured earnouts in M&A have become commonplace during Covid. Question is, how do sellers hit...
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Analyzing Churn During SaaS Due Diligence

Maximize the odds of successful SaaS acquisitions by going beyond traditional churn and loyalty metr...
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Meet The Experts

Great work begins with great talent. Our experts have an average of more than 30 years of experience in successful leadership. They've grown multi-million dollar organizations. They've worked in nearly every industry from industrial manufacturing to consumer goods to software-as-a-service, and beyond. Now, they're ready to guide you to transformative results.

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