Invest in Relationships
Jackie Pergande explores #16 of our 25 fundamental values: "Invest in Relationships."
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The Hierarchy of Customer Needs, Explained
We have taken Maslow’s Hierarchy of Human Needs and applied its principles to Customer Experience....
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The New Age of Risk, Diligence, & Growth
As the global economy heads into recession, investors are becoming more focused on identifying...
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WATCH NOW: The Only KPI You Need
Start Making Improvements to Top and Bottom-line Performance. Strategex's 80/20 Profit + Growth...
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WATCH NOW: The CEO's Guide to Rebounding From Crisis Using 80/20
David Philippi presents a webinar that shows leaders how to navigate through the current economic...
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Preparing the Customer Experience for a Post-Pandemic Economy
Are you poised to meet new needs and expectations? It is important to understand how your top...
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WATCH NOW: Overcoming the Blindspot in B2B Due Diligence
In this recording, Strategex shows you how to use Customer Due Diligence to mitigate risk and...
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Leadership Through Crisis: Tactical Management Advice to Navigate COVID-19
Over the past week, many clients have asked us what they can do to navigate their businesses...
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A Note From Strategex
At Strategex, we teach our clients to use data to focus on what is important. In times like this,...
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Best Practices in Customer Experience: The Two Hour Rule
Occasionally, we come upon a world-class CX program whose secret sauce is worth sharing. This is...
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CX Design: Develop the Ideal Customer Experience
Strategex has analyzed data from tens of thousands of Voice of the Customer in-depth interviews....
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Maximize Sale Prices with Customer Due Diligence
In today’s environment of long holding periods and record-high multiples, the use of third-party...
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Meet The Experts
Great work begins with great talent. Our experts have an average of more than 30 years of experience in successful leadership. They've grown multi-million dollar organizations. They've worked in nearly every industry from industrial manufacturing to consumer goods to software-as-a-service, and beyond. Now, they're ready to guide you to transformative results.