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Insights

The KPI That Matters Most

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The Hierarchy of Customer Needs, Explained

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Insights to Ignite Winning Strategies.

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Three Questions to Answer Before Raising Prices

Boosting topline revenue via price increases is one of the easiest ways to kickstart value creation ...
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Customers Insights: The Next Big Topic to Bring to Your Board

Solid Customer Insights is the best way to truly understand what’s driving customer decisions about ...
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Watch Now: Accelerate Value Creation with Customer Insights

Strategex Vice Presidents, Anthony Bahr and Kay Cruse demonstrate how two customer insight tools – 8...
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Why NPS Can Be Misleading When it Comes to Customer Due Diligence

NPS is not perfect. The truth is that no single measurement is, especially when it comes to somethin...
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An Easy Guide to Conducting Customer Insights Studies

The number of mentions of NPS (Net Promoter Scoring) in earnings calls ballooned from 5 mentions in ...
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Customer Insights: Best Practices for Business-to-Business Companies

Strategex leaders explain the fundamentals of customer research. Our experts cover gaining intel on ...
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5 Best Practices in Conducting Customer Due Diligence

Secondary buyouts (SBOs) have been on the rise over the last two decades, and even more so in the la...
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4 Ways to Turn a Profit on Secondary Buyouts

Secondary buyouts (SBOs) have been on the rise over the last two decades, and even more so in the la...
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5 Ways Tariffs are Impacting M&A Deals

Based on thousands of in-depth interviews with B2B decision makers, we have observed five ways that ...
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5 Key Questions to Include in Customer Satisfaction Surveys

Asking the right questions is crucial to the success of any customer satisfaction survey. For studie...
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CEO Peter Philippi Gives an 80/20 Executive Perspective on C-SuiteTV

Peter Philippi, Strategex Founder and Chairman, talks on Executive Perspectives Live about applying ...
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Media Mention: Forbes | What To Do When Your Business Sucks Too Much

In a business context, the 80/20 principle is pretty simple: Approximately 80 percent of a company’s...
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Meet The Experts

Great work begins with great talent. Our experts have an average of more than 30 years of experience in successful leadership. They've grown multi-million dollar organizations. They've worked in nearly every industry from industrial manufacturing to consumer goods to software-as-a-service, and beyond. Now, they're ready to guide you to transformative results.

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