The KPI That Matters Most
The experts of Strategex’s 80/20 consulting practice developed the Strategex Key Ratio™. The...
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Who Cares About Culture? Customers Care. A Lot.
What kind of company growth do you want to have? What kind of company culture are you buying into?...
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Three Questions to Answer Before Raising Prices
Boosting topline revenue via price increases is one of the easiest ways to kickstart value creation...
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Customers Insights: The Next Big Topic to Bring to Your Board
Solid Customer Insights is the best way to truly understand what’s driving customer decisions about...
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Watch Now: Accelerate Value Creation with Customer Insights
Strategex Vice Presidents, Anthony Bahr and Kay Cruse demonstrate how two customer insight tools –...
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Why NPS Can Be Misleading When it Comes to Customer Due Diligence
NPS is not perfect. The truth is that no single measurement is, especially when it comes to...
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An Easy Guide to Conducting Customer Insights Studies
The number of mentions of NPS (Net Promoter Scoring) in earnings calls ballooned from 5 mentions in...
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Customer Insights: Best Practices for Business-to-Business Companies
Strategex leaders explain the fundamentals of customer research. Our experts cover gaining intel on...
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5 Best Practices in Conducting Customer Due Diligence
Secondary buyouts (SBOs) have been on the rise over the last two decades, and even more so in the...
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4 Ways to Turn a Profit on Secondary Buyouts
Secondary buyouts (SBOs) have been on the rise over the last two decades, and even more so in the...
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5 Ways Tariffs are Impacting M&A Deals
Based on thousands of in-depth interviews with B2B decision makers, we have observed five ways that...
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5 Key Questions to Include in Customer Satisfaction Surveys
Asking the right questions is crucial to the success of any customer satisfaction survey. For...
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Meet The Experts
Great work begins with great talent. Our experts have an average of more than 30 years of experience in successful leadership. They've grown multi-million dollar organizations. They've worked in nearly every industry from industrial manufacturing to consumer goods to software-as-a-service, and beyond. Now, they're ready to guide you to transformative results.