Do Long Holds in Private Equity Reduce Value Overall?
The Loyalty Ladder - Evolving from Vendor to Partner
According to our Customer Experience/Customer Insights research spanning more than 20,000 interviews...
Using a Customer Insights Study to Support M&A Due Diligence
According to Gary Arakelian, Managing Director with Stevenson & Company in Evanston, Illinois, “...
How to Grow a New Acquisition with Customer Feedback
As a new buyer, you’re likely sorting fact from fiction, trying to understand how the business is pe...
4 Steps to Strengthen Brand Equity
What makes one brand more valuable than another? When it comes to defining brand equity, that is the...
B2B Customer Surveys: 10 Mistakes to Avoid
Ten simple tips to improve the effectiveness of your next B2B customer survey.
Media Mention: Forbes | What To Do When Your Business Sucks Too Much
In a business context, the 80/20 principle is pretty simple: Approximately 80 percent of a company’s...
CEO Peter Philippi Gives an 80/20 Executive Perspective on C-SuiteTV
Peter Philippi, Strategex Founder and Chairman, talks on Executive Perspectives Live about applying ...
Employee Satisfaction: The Key to Happy Customers?
M&A Activity Is at an All-Time High...And So Are the Risks
With 80/20, Everybody Wins
80/20 is the one tool that has proven over and over again to be the catalyst for generating higher p...
Getting Started with 80/20: Quick, Easy and Very Revealing
You just need to take a simple, quick inventory of your clients in terms of the revenues they bring ...
Meet The Experts
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Meet the Team