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Insights

The KPI That Matters Most

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The Hierarchy of Customer Needs, Explained

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Insights to Ignite Winning Strategies.

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How Customer Due Diligence Led to a 30% Reduction in Offer Price

We recently worked with a multibillion-dollar packaging company to conduct customer due diligence on...
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5 Steps to Building a Customer-Centric Business Model

This article shares 5 critical steps in building a customer-centric strategy to propel productivity,...
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The High Value of Taking Customer Due Diligence to the Next Level in A Buy and Build Environment

We’ve been able to validate that the strength of the relationship between a target company and its c...
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Expert Guide: Mergers & Acquisitions 2018

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With 80/20, Everybody Wins

80/20 is the one tool that has proven over and over again to be the catalyst for generating higher p...
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M&A Activity Is at an All-Time High...And So Are the Risks

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Employee Satisfaction: The Key to Happy Customers?

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Getting Started with 80/20: Quick, Easy and Very Revealing

You just need to take a simple, quick inventory of your clients in terms of the revenues they bring ...
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Net Promoter Scoring: A New Gauge on Company Performance

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Finding Hidden Profit Through Quad Analysis

Two of the most valuable and revealing tools that we use routinely in our
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Meet The Experts

Great work begins with great talent. Our experts have an average of more than 30 years of experience in successful leadership. They've grown multi-million dollar organizations. They've worked in nearly every industry from industrial manufacturing to consumer goods to software-as-a-service, and beyond. Now, they're ready to guide you to transformative results.

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