Customers Insights: The Next Big Topic to Bring to Your Board
Solid Customer Insights is the best way to truly understand what’s driving customer decisions about ...
Watch Now: Accelerate Value Creation with Customer Insights
Strategex Vice Presidents, Anthony Bahr and Kay Cruse demonstrate how two customer insight tools – 8...
Why NPS Can Be Misleading When it Comes to Customer Due Diligence
NPS is not perfect. The truth is that no single measurement is, especially when it comes to somethin...
An Easy Guide to Conducting Customer Insights Studies
The number of mentions of NPS (Net Promoter Scoring) in earnings calls ballooned from 5 mentions in ...
Customer Insights: Best Practices for Business-to-Business Companies
Strategex leaders explain the fundamentals of customer research. Our experts cover gaining intel on ...
5 Best Practices in Conducting Customer Due Diligence
Secondary buyouts (SBOs) have been on the rise over the last two decades, and even more so in the la...
4 Ways to Turn a Profit on Secondary Buyouts
Secondary buyouts (SBOs) have been on the rise over the last two decades, and even more so in the la...
5 Ways Tariffs are Impacting M&A Deals
Based on thousands of in-depth interviews with B2B decision makers, we have observed five ways that ...
5 Key Questions to Include in Customer Satisfaction Surveys
Asking the right questions is crucial to the success of any customer satisfaction survey. For studie...
Expert Guide: Mergers & Acquisitions 2018
The High Value of Taking Customer Due Diligence to the Next Level in A Buy and Build Environment
We’ve been able to validate that the strength of the relationship between a target company and its c...
5 Steps to Building a Customer-Centric Business Model
This article shares 5 critical steps in building a customer-centric strategy to propel productivity,...
Meet The Experts
Great work begins with great talent. Our experts have an average of more than 30 years of experience in successful leadership. They've grown multi-million dollar organizations. They've worked in nearly every industry from industrial manufacturing to consumer goods to software-as-a-service, and beyond. Now, they're ready to guide you to transformative results.
Meet the Team